Glovo recrute 5 profils à Casablanca, CDI et stages disponibles
Glovo is recruiting 5 profiles in Casablanca, with permanent positions and internships available across finance, partner operations, advertising, account management, and Q-Commerce. These opportunities are aimed at both experienced professionals and students or young graduates looking to develop their careers in an international technology company.
Glovo is an international technology platform specializing in on-demand delivery and local marketplace services. The company connects users with restaurants, retailers, and other businesses through its platform.
As part of the Delivery Hero Group, Glovo operates at the intersection of technology, operations, logistics, marketing, and business development.
The five opportunities currently available in Casablanca include 2 permanent positions and 3 internships.
Head of Finance
- Contract Type: Permanent (CDI)
- Work Location: On-site
- Expérience: 8 – 10 yrs
- Education Level: BAC +5
Your Role
Finance performance:
- GM right-hand in any strategic and finance decision.
- Define jointly with the GM the long term goals of the country.
- Set and review monthly/ quarterly country and department targets based on long term goals.
- Implement current corporate strategy throughout the annual planning cycle both at country and city level.
- Work with cross-functional teams (operations, marketing, finance, procurement and commercial) to ensure a profitable and flawless execution, and to develop profitability analysis for new ideas/businesses.
- Study the viability – reports of investments/projects, strategic reorientation, etc.
- Lead cross functional projects to improve profitability.
- Analyze business performance and measure KPIs, identifying issues and potential improvement opportunities.
II- Finance Operations:
- Work closely with Global Finance Teams (Billing, Treasury, Accounting etc) to solve any day-to-day issues and ensure a 100% satisfaction of Morocco’s customers, partners and couriers in any topic related to finance.
- Manage treasury function and ensure optimal cash flow.
III- Reporting, accounting & Tax:
- Prepare and present monthly, quarterly and annual finance and accounting reports and analysis (P&L and BS).
- Coordinate the preparation of Financial Statements.
- Lead the relationship with third parties: external auditors, administrations, external consultants.
- Optimize the fiscal policy of the company: VAT tax knowledge, IIBB Multilateral Agreement.
- Analyze of procedures and external audit – Contributing to the continuous improvement of the processes promoting solutions to possible problems detected and reduce manual tasks.
Your Qualifications
- You have:
- 8-10 years of work experience in consulting, investment banking, audit or corporate finance within a leading company providing teams with the necessary data to make the right decisions & leading major projects.
- Strong analytical skills, goal-oriented, and teamwork.
- Advanced accounting and finance knowledge.
- Strong working knowledge in manipulating and presenting quantitative data (Excel, Google Spreadsheets etc.), ability to build flexible and comprehensive reporting templates.
- Ability to influence stakeholders in order to help achieve your goals.
- Hands-on and autonomous.
- Fluent in English & French. Arabic will be an advantage.
Application Link: www.jobzyn.com
Lead Partner Onboarding French Africa
- Contract Type: Permanent (CDI)
- Work Location: Hybrid
- Expérience: 5+ yrs
- Education Level: BAC +5
Your Role
- As Partner Onboarding Lead for Morocco, Tunisia and Ivory Cost, you will own the full content and partner activation operation across three dynamic markets. You will be the driving force behind how hundreds of new restaurant partners experience Glovo for the first time — ensuring their menus are live, their teams are trained, and their performance is on track from day one.
- This is a high-autonomy, high-impact role. You will manage a 3rd-party provider team of 15–25 agents, collaborate with local Commercial teams and senior leadership, and continuously improve the processes that make our operations scalable and efficient. You will report directly to the Global Content Hub Manager based in Barcelona.
- One of the most exciting challenges ahead is the incorporation of AI tools into daily workflows. The new hire will play a key role in identifying, testing, and implementing AI-driven solutions to optimize agent tasks — from content creation and quality checks to partner communication and performance monitoring. This is a unique opportunity to be at the forefront of operational innovation within Glovo.
Partner Onboarding & Content Quality
- Own the full partner activation funnel: from Sales handover through menu creation, image upload, quality validation, and partner training on Glovo’s tools.
- Ensure activation SLAs are met (≥96% of new partners onboarded within agreed timelines) across MA, TN, and CI.
- Maintain a content quality score of ≥98% across all three markets.
- Monitor partner performance during the first 60 days: offline time, working timetable, menu updates and proactively approach partners that did not launch successfully.
Provider & Team Management
- Manage day-to-day capacity and performance of a 3rd-party content provider (15–25 agents), ensuring SLA compliance, quality standards, and efficient resource utilization.
- You will have 2 Team Leads + 1 QA from BPO reporting directly to you.
- Build and maintain daily scorecards to monitor agent productivity and output quality.
- Train, coach, and provide structured feedback to the provider team; create or adapt local training materials as needed.
- Manage onboarding and offboarding of provider agents across all internal tools (Salesforce, Jira, Admin).
Operations, Data & Process Improvement
- Track and report on key Content Operations KPIs: activation speed, content quality, partner performance in first 60 days, and budget adherence.
- Identify and implement at least 2 scalable process improvements per quarter, balancing speed, quality, and cost.
- Track, control, and report provider invoicing and working hours; keep operational costs within approved budget through accurate forecasting.
- Keep providers and local teams updated on process changes at Salesforce, Jira and Admin level.
- Lead and contribute to the integration of AI tools into operational workflows to drive efficiency at scale.
Stakeholder Management & Reporting
- Act as the main point of contact between local Commercial teams (Sales & Account Managers), Partner Operations, and the content provider.
- Present monthly business reviews with operational results, trends, and action plans to the Global Content Hub Manager and senior leadership.
- Coordinate cross-functional projects with local and global teams, implementing regional strategies at market level.
Your Team
Content Operations sits within Glovo’s Commercial department and owns the critical first steps of every new partner’s journey. Our team ensures that when a restaurant partner joins Glovo, their menu is built to standard, their images meet quality criteria, and their team is trained and ready to take orders. We then monitor their performance for the first 60 days — tracking uptime, order growth, cancellation rates, and preparation times — to make sure every partner gets the best possible start.
Globally, the Content Hub manages 80+ agents across ECA, English Africa, and SEE, led by 5 Content Ops Team Leads. This role is your opportunity to be one of those leads. At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate.
What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU.
We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. So, ready to take the wheel and make this the ride of your life?
Your Qualifications
Must Haves
- 5+ years of experience in operations, content management, or partner/customer success roles.
- Proven experience managing outsourced teams or 3rd-party providers.
- Fluent in French, Darija and English (written and spoken).
- Strong data-driven mindset: experience tracking KPIs, SLAs, and building performance scorecards.
- Experience with Salesforce, or similar CRM/ticketing platforms.
- Excellent communication and stakeholder management skills: comfortable presenting results to senior leadership.
- Problem solver with an analytical approach, attention to detail, and a ‘get things done’ attitude.
- Comfortable working in a fast-paced, high-growth tech environment.
- Experience managing budgets, invoicing, and cost control.
Nice to Haves
- Experience with Jira Service Desk or similar helpdesk tools.
- Knowledge of marketplace or delivery app operations (food tech, quick commerce).
- Experience in partner onboarding or content creation at scale.
- Experience with Playvox, Toky, or similar QA/telephony tools.
Application Link: www.jobzyn.com
Brands Ads Intern
- Contract Type: Internship
- Work Location: On-site
- Expérience: 0 – 2 yrs
- Education Level: BAC +3/4
Job Overview
If you’re here, it’s because you’re looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.
We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.
Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose. What makes our ride unique? Our strong culture and non-vanilla personality. A Talent House. Our commitment to being a force for good. We have a vision: Building the largest marketplace in your city, to give access to anything in minutes And this is where your ride starts…
Your Role
THE JOURNEY
- Drive sales of Glovo advertising products to FMCG partner Brands and prospects.
- Build and nurture relationships with strategic advertisers.
- Recommend advertising products based on data and FMCG Brands’ needs and objectives.
- Ensure flawless execution of partner Brands’ ad campaigns, coordinating with cross-functional teams.
- Monitor and analyze performance of ad campaigns, assessing impact on partner Brands and Glovo’s overall performance.
- Track partner Brands’ progress, meet targets, and identify new opportunities.
- Achieve yearly objectives set with partner Brands (JBP).
- Create success stories and share best practices.
Your Qualifications
WHAT YOU WILL BRING TO THE RIDE
- Bachelor/Master’s degree in management, business administration, engineering, marketing.
- 6 months – 1 year of Marketing or Sales experience at a leading Media Agency, Consumer Goods company, or e-commerce business.
- Self-motivated, results-driven, and proactive attitude.
- Comfortable working in a fast-paced environment and tackling complex business challenges.
- Strong analytical, negotiation, and project management skills.
- Proficiency in Office, particularly in Excel.
- Experience in executing integrated marketing campaigns or promotion plans across digital and non-digital channels.
- Deep understanding of paid, owned, and earned media channels, including tracking and reporting on established performance marketing KPIs.
- Excellent written and oral communication skills, with fluency in both French and English.
Application Link: www.jobzyn.com
Account Manager Intern
- Contract Type: Internship
- Work Location: On-site
- Education Level: BAC +3/4
Your Role
YOUR MISSION
- The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market. How are we doing this? By paying attention to small details. Glovo is a hyper-local marketplace featuring the most trendy places in each city and delivers their products in less than 30 mins. As a Senior Account Manager, you will play a key role in developing the food business with top partners in Morocco.
THE JOURNEY
- Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence.
- Onboard new partners on our platform by providing them all the necessary tools and information to start working.
- Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM.
- Tracking and reporting of performance metrics.
- Lead partnership renegotiations to establish a strong working collaboration grounded on sustainable economics for both parties.
- Get feedback from our partners and translate it into product, marketing and operations improvement.
- Own partner’s assortment → category management.
- Prepare reports and dashboards to present to partners and use as a source of operational improvements.
- Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.
Your Qualifications
WHAT YOU WILL BRING TO THE RIDE
- Commercial & easy going attitude.
- Analytical mindset.
- Problem solver, look for the root-cause of the problem and go for it till make things happen.
- Perfect written and spoken communication.
- Customer obsession.
- Proactive, organized, and obsessed with details.
- An empathetic, inclusive and curious attitude.
- English is mandatory, along with French & Arabic.
Application Link: www.jobzyn.com
AM Q-Commerce (Retail) – Intern
- Contract Type: Internship
- Work Location: On-site
- Education Level: BAC +3/4
Your Role
- Are you a talented and ambitious individual looking for a challenging experience in one of the fastest-growing startups in Morocco? Glovo is seeking a Retail Account Manager Intern to join our dynamic team in Casablanca. If you’re passionate about disrupting the delivery market and contributing to building a revolutionary product, this opportunity is for you!
Responsibilities:
- Assist in managing strategic partner relationships from start to finish, including P&L tracking, deep product integrations, co-marketing efforts, and ensuring operational excellence.
- Collaborate with Account Managers to prepare business reviews, presentation materials, and other related tasks.
- Support Account Managers in analyzing partner performance metrics and ensuring consistent month-over-month growth.
- Track and report performance metrics to maintain a strong relationship between Glovo and its partners.
- Forecast and track key account metrics.
- Prepare reports and dashboards for partner presentations and operational improvements.
- Actively collaborate with colleagues in a supportive environment that fosters growth, development, and impactful contributions.
Your Qualifications
- Availability for a 6-month full-time internship.
- Strong business acumen.
- Developed communication skills.
- Bachelor’s degree in business, marketing, or sales.
- Data-driven, organized, and proactive with an analytical mindset.
- Proficiency in English, French, and Arabic is a must.
- An empathetic, inclusive, and curious attitude.
Application Link: www.jobzyn.com
